"As old as Adam and Eve" by Greg Alder

As old as Adam and Eve

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Last year, 330 companies asked for tours around a small Michigan office. Those companies included Toyota, American Express, General Motors and McKinsey. Why did they ask for a tour? Because they wanted to know the secret to the Michigan company’s…

Alessi Philippe Starck Hot Bertaa kettle

Everyday Remarkable

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What is the connection between a squid and a citrus juicer? A pot plant and a toilet brush? A parrot and a corkscrew? A Viking helmet and a kettle? There’s no obvious connection between any of these things. At least…

The Lost Art Of Storytelling

The lost art of storytelling

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How does a small retailer fight supermarket monopolies and giant online stores? Supermarkets, department stores and major chains seem to have a few massive advantages over smaller retailers. Economy of scale is one. Purchasing power is another. Distribution is a…

"Destructive Criticism" by Greg Alder

Destructive Criticism

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When people offer “constructive criticism”, they are offering the impossible. Criticism isn’t constructive. It is destructive. It doesn’t build on an idea to make it better. It undermines the idea to the point where it collapses. The people who offer…

"The Killer of Dreams" by Greg Alder

The Killer Of Dreams

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As kids we have grand dreams. We slay dragons. We save cities. We fly without wings. As kids, everything is possible. Nothing is impossible. Ask us what we want to be when we grow up and we answer ballerina or…

"The one policy you need" by Greg Alder

The one policy you need

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Most businesses today have fine-tuned their production processes, their service delivery and their programs. Policies are in place covering things like complaint handing, workplace safety, governance, staff wellbeing and equal opportunity. What’s missing in virtually every organisation is the one…

"Beware brand bandits" by Greg Alder

Beware Brand Bandits

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What’s a business owner supposed to do? There are consultants out there who call themselves branding agencies. They’re not. They’re logo designers. They offer to develop branding for a business. What they’re really offering is to create a new logo,…

"Can't versus won't" by Greg Alder

Can’t Versus Won’t

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We ran a design contest recently on 99 Designs. For those of you unfamiliar with 99 Designs, it is an online freelance network on which you post a brief and designers around the world submit designs. ODesk and Elance are…